 |
Train your staff to listen with skill and sensitivity. This volume contains 20 ready-to-use workshops including detailed notes for the trainer, handouts, and reproducible participant materials. Each workshop takes 1-3 hours to complete.
Training Objectives
- Demonstrate how effective listening can enhance organizational performance
- Improve interpersonal relationships among staff
- Eliminate common blockages to listening
Selected Workshops
- How Well do You Listen?
- Blocks to Listening
- Listening Between the Lines
- Active Listening
- Communication Styles two-way Communication
- Listening and Stress
- When the Phone Rings
- Remembering What You Hear
- Notetaking
- Concentration
Each workshop takes 1-3 hours.
Price: $99.95
|
